Regarding the lack of pram or disabled access to part of New Eltham station.

I am hoping this public name and shame method, in addition to letters I've written to South Eastern Rail and my MP, will produce the positive results needed as soon as possible.

On New Year's Day, when needing to return to Sidcup from New Eltham rail station with my baby granddaughter in her pram, I found there is no easy access path onto the down-line platform.

The steps and bridge stairs are far too dangerous to negotiate with a pram.

I had to walk home with the pram, spending 45 minutes in the bitter cold and rain, because it was not sensible to stand waiting in such weather for Bank Holiday buses.

The train, had it been accessible, would have got me home in less than 10 minutes.

Surely this lack of access for prams is illegal now?

Something urgently needs to be remedied at New Eltham station in this respect.

South Eastern Rail, get to grips now with the reality of special needs.

Not everyone has a car for alternative travel.

Something must be done to ensure everyone has safe and sensible access they need to the trains.

H A PHILLIPS

Sidcup