To the point

However, I am concerned her letter may leave readers misinformed.

The toilets in Townley Road are important and we inspect and maintain them regularly.

The larger of the six cubicles is not designed for people with disabilities, but for people with shopping bags.

There was a problem with its lock but this has now been fixed.

There is a separate unit for people with disabilities to the side of the gentlemen’s toilets.

This is easily accessible to wheelchair users.

The toilet is operated on the RADAR key scheme which all registered disabled customers have access to.

The cubicle doors all close and lock. There is a problem with one of the doors sticking and this is due to be fixed.

Along with these public facilities, there are toilets in the Central Library next door, which also have disabled access.

I would urge anyone experiencing difficulties with any of our public toilets to call our works direct team on 020 8303 7777 and choose Option 1 so the problems can be addressed quickly.

CLLR TERESA O’NEILL, leader of the London Borough of Bexley

SAVE A&E: I was recently rushed to hospital with blood sugar levels so low I could have died.

The ambulance crew managed to stabilise my condition at home but on the way to hospital it worsened.

Luckily I was being taken to Queen Mary’s. After an overnight stay, I was well enough to go home but my family and I dread to think about what would have happened if I had had to go to Farnborough or Woolwich.

Queen Mary’s A&E must be saved.

I would also like to thank the ambulance crew and hospital staff for all the help they gave me.

S FRENCH, address supplied

HELPFUL SHOPPERS: In reply to the readers who wrote about the lack of care and consideration shown in shops, might I suggest they comes to Morrisons in Erith.

There they will find, as I do, people will invite you to move ahead in the checkout queue if you only have one or two items.

Old world courtesy is alive and well in Erith.

MIKE MILFORD, Erith