Users of Sky are reporting outages with their services.
According to Down Detector, a site where users register issues with various accounts, customers are facing issues mainly with internet and phone services.
Sky has taken to Twitter to announce it is aware that customers of Sky Mobile are having issues with their services.
In replies to tweets, the Sky Help Twitter account said: “We are now aware that some Sky Mobile customers are experiencing intermittent issues with their service right now. We are investigating the issue and we are sorry for any inconvenience this may be causing.”
The Twitter account has received many tweets from customers voicing their issues with services.
ℹ️ We are aware that some Sky Mobile customers are experiencing intermittent issues with their service right now.
— Sky Help Team (@SkyHelpTeam) December 7, 2021
We are investigating the issue and we are sorry for any inconvenience this may be causing 📱
Customers mention issues with the mobile network, unable to find any signal or use data to browse the internet.
One customer tweeted: “I don’t appear to have any mobile data or connection.”
Reports on Down Detector began to appear shortly before 11am.
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