FAST-closing train doors which trap and injure passengers appear to be a frequent hazard on Southeastern trains.
Following the story about the experience of mum Sarah Pate and a party of Welling schoolchildren, other passengers have come forward with their experiences.
Lorraine Read, 40, of Appledore Avenue, Barnehurst, is still taking painkillers to ease the injuries she suffered when she became trapped in train doors as she got off a train in Barnehurst last month.
She was travelling with her parents, husband and two children.
Mrs Read, an accounts clerk, said two cyclists, her husband and disabled father got off the train but the closing doors trapped her before she and the rest of the family could leave.
Efforts by her husband and others managed to open one of the doors from the outside, to free her.
She had three days off work with excruciating headaches and whiplash and is still in pain.
She claimed Southeastern was not interested in her complaint, but she has now asked for CCTV footage of the incident.
Joanna Livingston of Milton Road, Belvedere, was using a mobility scooter and travelling home on July 1 from Waterloo East.
She says as a station employee tried to put a ramp onto the train, after passengers had got off, to help her onto the train.
But the train doors closed before he could do so, leaving her to wait 40 minutes for the next train.
Elaine Corbyn of Kipling Road, Bexleyheath, said a passenger who pulled the emergency cord after her daughter’s head was trapped in a train door, was told off by the train driver and two British Transport Police officers.
Other passengers had struggled to free her and failed.
When her daughter complained, she was told she must have pressed the “close” button.
Mrs Corbyn said: “Southeastern are uncaring and uninterested.”
Southeastern says it has a special investigation team who look into reported incidents, viewing any CCTV footage and interviewing staff and drivers.
Trains are also checked to see if there is a technical fault which could cause the doors to close too quickly.
If the fault is driver error, drivers may get further training or be disciplined.
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