Many of the problems which arise between landlords and tenants can be put down to a universal human failing lack of communication.

Misunderstandings over contractual rights and obligations, for example, which relate to property inspection and repairs, can result in situations and incidents which produce ill-feeling on both sides and possibly a breakdown in the relationship and the tenancy.

Notifying a tenant in advance about any matters affecting the property and the tenancy could help to diffuse tension from the start.

A new book published by Lawpack, UK publisher of self-help law books and kits, aims to help landlords by providing a book filled with ready-drafted letters for dealing with commonly-occurring letting situations.

Landlords' Letters Plugging the Communication Gap between Landlords and Tenants offers guidance on when to use each letter and the procedures to follow, along with useful tips and essential background legal information.

Author Adam Church said: "All too often, people get themselves into difficulties because of a simple failure of communication.

"We are in a competitive market. Holding onto tenants is very important and maintaining good communication is likely to improve chances of tenant loyalty."

He added: "Some landlords are just not confident writing a letter. These letters save landlords time and worry because all they have to do, is pick a letter which suits the circumstances and away they go."

The book is supported by the National Landlords Association (NLA), which represents the interests of more than 100,000 landlords nationwide.

Head of public affairs for the NLA, Simon Gordon, said: "This book could well prove to be an indispensable and easy-to-use reference tool for landlords right across our sector.

"I think it will appeal to the experienced landlord but also to those who are new to property investment.

"As the leading national body for landlords we are very aware of the problems which face our members, not least because of the work done daily by our advice-line.

"We are also committed to fostering good relations between landlord and tenant."