NEW direct-dial telephone numbers have been introduced at Bexley Council.
The move is aimed at cutting switchboard delays.
It means the public can contact council staff direct instead of going through the switchboard.
The council, which currently handles around two million calls a year, estimates six out of 10 people who call the council know the extension they want.
Under the new system, some direct-dial numbers and extension numbers have changed.
You can still dial the council on 020 8303 7777 and speak to an operator for an extension.
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