If anything, Paul Hardy (Guardian, September 28) is too kind about the new ticket machines as they are symptomatic of much that is wrong with transport systems today.
They may have a wider range of destinations, but they don't allow users to purchase discounted tickets - using a Network card for example - and you only find this out after queuing!
I suspect this means discounts of this sort may soon disappear.
Also, I pointed out to South West Trains that because machines at Putney face west, the display is impossible to read in bright light.
It promised to investigate but I heard nothing more.
Neither of these problems affected the older machines and it is interesting to see that they are still being used at Waterloo.
David Sharp
Farlow Road
SW15
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