What do I have to do to get a reply from Sutton Council about a complaint I made last September?
Someone acknowledged the letters, promised to answer, then only sent replies which bear no resemblance to the complaint, and that took a month or more. When further letters were sent they seem to be ignored. And answers will not be given over the phone.
Who can I take the matter to, to hurry them up?
Mick Hancock
Address supplied
November 16, 2001 10:01
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