WITH reference to your report, The Royal Fail (Walthamstow Guardian, last week), I would agree that the sorting office does appear to be in disarray.

I posted a repeat prescription to a doctor's surgery on Friday, October 19, at a post box in Wood Street, Walthamstow. It had not been received when I went to pick it up a week later.

I was issued with a replacement on the spot. It is, however, most annoying because it looks like you are lying when you tell someone that you posted it but they never received it.

JOHN CHAMBERLAIN,

Winns Avenue,

Walthamstow