A daughter has been left exhausted after a long fight to get her dad into suitable accommodation following a paralysing stroke – even after he was left fighting for his life when the ambulance service reportedly struggled to remove him his home after a serious seizure.
Jade Park says the journey to this outcome has been an "exhausting and painful struggle against bureaucratic hurdles and inadequate discharge planning".
Her dad, Clive Park, 61, was left paralysed on his left side following a stroke on May 7.
Jade claims he had a horrible experience in Lewisham hospital where he had his mouth covered by a nurse whilst asking for help, was isolated from others and had broken bones overlooked.
Initially, he was discharged from Lewisham Hospital to his “unsuitable flat” in Woolwich, where he struggled to navigate 18 steps just to enter his home, leaving him stuck and isolated once in the property.
Jade explained: “My dad's flat was assessed, which is a tiny two-room place with no fire exit and about 18 stairs.
“It’s not accessible at all, but they said it was fine and approved it. I asked them to reassess because I couldn’t see how this was suitable.
“They discharged him with just one person from the ambulance crew, who realised he couldn’t get my dad down the stairs alone.
“My dad waited four hours and ended up bumping himself down the stairs on his bottom with help from friends. He was petrified.”
Clive’s fear of being stranded in an emergency was realised shortly after when he suffered another seizure and required two ambulance crews to remove him safely, highlighting the risks posed by inadequate housing.
Jade added: “If he had been able to get out of that flat straight away, I think it wouldn’t have gone on as long.
"They had to send for a second ambulance after the first team couldn’t lift him out of the flat.
“The paramedics didn’t realize he was seizing until he got to the hospital. Every minute counts, especially in those situations.”
Jade’s efforts to secure better accommodation for her father faced repeated delays and bureaucratic resistance even after his second admittance to hospital, this time Queen Elizabeth.
She explained that even following this, Clive was set to be returned to the flat he found himself stuck in.
Jade said: "I told the OT, if you come to that flat tomorrow with me, and you tell me you would put a family member there in the same condition that my dad is in, and you’d be happy to leave them there, then fine.
“It’s like they’re all passing the buck and can’t make anything happen for him.
“He needs 24/7 care, but they were basing everything on an outdated OT decision from months ago.”
She identified an assisted living facility in Chislehurst that was ideally suited to Clive’s needs, offering social engagement and therapeutic support.
Despite her persistent calls and emails, Jade says her pleas initially went unanswered by the hospital’s occupational therapist and other officials, leaving Clive in limbo as his mental and physical health continued to deteriorate.
Even though the Chislehurst facility was reportedly happy to take on Clive, until the hospital approved this, he would not be able to go.
Jade explained: "It broke my heart to see him so lonely in hospital and at his original flat.
“He’s such a social person—he had a big family, and he was always active, always chatting with people.
"It’s taken so much out of me to keep chasing all these things—emails, calls, trying to get answers. I’m balancing my work, my kids, and this situation with my dad, and it’s just exhausting.
“But I had to just keep pushing for him because no one else is doing it."
After months of setbacks, Jade’s efforts have finally resulted in Clive being moved into suitable sheltered housing that meets his mobility, social needs, and round the clock care – but not until after a seven month fight.
Although relieved that her father is now in a safer environment, Jade remains critical of the prolonged and difficult process she endured to achieve this outcome.
She hopes her family’s experience will shine a light on the need for better aftercare planning and accountability in the discharge process, so others won’t face the same exhausting struggle to secure appropriate care for their loved ones.
A spokesperson for Greenwich Council spokesperson said: “Without commenting in detail on an individual case, we understand how important it is for everyone to have a safe and secure home that meets their needs.
“In this instance, following a council and hospital visit, a recommendation was made that sheltered housing would be more suitable and Mr Park and his family have been invited to view a new property.
“We’ll continue to offer support wherever we can.
“Any concerns regarding Mr Park’s hospital treatment should be raised through the hospital’s own reporting procedures.”
Jade also filed formal complaints with Lewisham’s Patient Advice and Liaison Service (PALS), citing poor discharge planning and neglectful care, but says she has still not seen the response despite chasing for this via email.
A spokesperson for Lewisham and Greenwich NHS Trust said: “We are sorry to hear of the Park family’s recent experiences, and we are in the process of working with Jade and Clive to present them with the findings of our own internal investigations as soon as possible.”
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel