New data has revealed the GP surgeries in Greenwich rated as the easiest and hardest to call by phone as ranked by patients.

The GP Patient Survey for NHS England is an independent survey where patients are invited to score their GP practice on numerous factors, from ease in making an appointment to the level of care they receive.

This year around 2.56 million questionnaires were sent to patients aged 16 and over in England, with data based on 699,790 responses.

An important factor for many patients is how easy it is to contact their GP surgery when they have a query or need to make an appointment, with patients asked to score ease of contact with their surgery over the phone as one of the questions.

In the survey patients were asked “how easy or difficult is it to contact your GP practice on the phone?”, with patients able to score how easy they found the experience from very easy to very difficult.

Patients across 28 GP practices in the borough of Greenwich were asked to rate their experiences of contacting their GP surgery by phone.

The GP surgery in Greenwich where patients found it easy to get in contact over the phone was Plumbridge Medical Centre, where 66 percent of patients said they found it easy to get in touch.

This was followed by Abbeyslade PMS (Dr Chand) which received a 63 percent score from patients for ease to contact by phone, and Elmstead Medical Clinic with a score of 62 percent.

The GP surgery with the lowest score from patients was Plumstead H/C PMS where 8 percent of patients said they found it easy to contact the surgery.

This was followed by Royal Arsenal Medical Centre where 19 percent of patients found it easy to contact their GP practice on the phone, and Triveni PMS where 25 percent of patients said it was easy to contact them by phone.

See the full list below to see how your GP did:

A spokesperson for South London Integrated Care Board said: "We are pleased to see that across south east London there has been significant improvement in the experience of patients contacting their GP by phone

"This signifies the hard work of our practices and ICB teams in implementing the national Primary Care Access Recovery Plan, particularly the roll-out of cloud telephony services.

"We are continuing with this work in 2024/25 with the expectation that cloud telephony services will be available in all practices by the end of this year."