McDonald's may not be famed for five-star dining, but it appears that the Golden Arches in Bromley don't particularly shine on TripAdvisor either.
According to TripAdvisor reviews from the last couple of years, McDonald's chains in the local area score no higher than 2.5 stars.
The customer satisfaction seems to range from lukewarm to decidedly cold, and that's not just the food.
McDonald's, Sevenoaks Way - 2.5 stars
The highest-rated McDonald's, found on Sevenoaks Way, Orpington, holds a disappointing 2.5 stars from 38 reviews.
Reviewer Paul M said: "The food (burger and fries) is, at best, tepid.
"The Coke is almost room temperature.
"At least they're consistent - it's the same every time I go there whether it's a busy time or quiet."
McDonald's, Glades Shopping Centre -2.5 stars
Matching this mediocre score, The Glades Shopping Centre Maccies branch also earns 2.5 stars but from a smaller pool of 15 reviews.
One reviewer was quite pleased giving the fast-food chain a whole four stars on TripAdvisor.
They said: "Hot chocolate with an egg & cheese McMuffin through the app which was made really quick.
"Few seating areas on the main floor with more seating upstairs.
"On the high street so close to all your shops too."
McDonald's, Orpington High Street - 2 stars
A less appetising review comes from the High Street branch in Orpington, managing only 2 stars from 46 customers.
Kerry M had a less than savoury experience, saying: "Popped in to McDonald’s to buy a hot chocolate for my drive home and it was undrinkable!!
"So disappointed when I got home I found a cloudy weak drink!!
"No chocolate at all, now I know why it’s 99p."
McDonald's, Hastings Road - 2 stars
The McDonald's in Hastings Road, Bromley Common also falls short with just 2 stars, this time based on 30 reviews.
Diner Mike K. said: "This is truly the worst MacDonald's for miles.
"The food is always cold.
"Today was made to wait over 15 mins and when they brought it to us it was stone cold."
McDonald's, Market Square - 1.5 stars
Finally, the absolute lowest-rated McDonald's sits at Market Square in Bromley town centre, with a poor 1.5-star rating.
This was only based on four reviews, but these were certainly the most passionate.
Reviewer Kay M said: "I was in this branch of McDonald’s, ordering a mcmuffin with NO CHEESE!!! because everyone knows I HATEEEE cheese.
"I savoured the hash brown and the hot chocolate like it was my last meal.
"I open my mcmuffin, and what do I see?!?
"A GREAT BIG MELTED SLAB OF PLASTIC-Y CHEESE."
A simple mistake that cost dearly in this McDonald's review.
A spokesperson from McDonald's said: "We are proud to serve around four million customers a day in over 1,450 restaurants across the UK & Ireland.
"Our restaurant teams work hard to ensure every customer who orders a McDonald’s has a positive experience, and we’re disappointed to hear of any instances that fall short of our high standards.
"We encourage any customer with a complaint to either speak to a member of the crew in the restaurant or get in touch with our Customer Services Team."
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