A mother has endured a two-month-long battle with her housing association after living in and out of hotels, since her ceiling collapsed on Christmas Day last year.

Latoyah Byng, of Holly Court, Dartford, had been forced to sleep on a friend's sofa along with her son after they were left without accommodation between December 25 and January 2.

Since then, the mother and son have been in and out of hotels, with no information on when they could move back home and where they could stay long-term whilst work was carried out.

Latoyah claimed Moat had waited to rebook the hotel on the last day of her current booking each time, leaving herself worried about where she might have to stay next.

The mother reportedly was prescribed with anti-depressants and has failed to attend university as a result of the saga.

Latoyah raised her concerns to News Shopper after she claimed to have been ignored by Moat from January 2 to March 6.

Speaking to News Shopper on the morning of March 6, Latoyah said she had received no contact from Moat on where she would stay over the weekend.

Ms Byng said: “I have asked them to be more understanding of my mental health and ask if they can be consistent with the bookings.

“My anxiety kicks in every time they re-book the hotel last minute.

“This is distressing me more and more each day.

“As far as I'm concerned Moat is doing it by choice, as there are other options you can take on certain issues.

“The lack of stability is very unsettling.

“My son and I are both studying, and stability is vital for us right now.

“It seems Moat only acts professionally if there is some form of pressure, which I find disgusting."

But after News Shopper contacted Moat on the same day, the housing association responded they had only just been informed that repairs had been completed.

A spokesperson said: “We have been informed today that repairs to the apartment are complete.

“We are currently arranging for our resident to move back into her home.

“Unfortunately, the repairs took longer than anticipated.

“This was a result of insurance procedures and difficulties in gaining access to the property.

“While we always try to keep our residents in one location for the duration of works, this was not possible due to circumstances beyond our control.”