A family has vowed never to return to a Bexleyheath pub after they received "bang out of order" treatment - but the pub landlord denies they were treated unfairly.

23-year-old Ben Cerisola and his family went for lunch at the Robin Hood and Little John pub in Lion Road during the weekend before last's hot weather.

When his family took a table in the beer garden of the pub, they moved an umbrella to their table to shield Mr Cerisola's 75-year-old grandmother, who is suffering from Alzheimer's disease.

As they moved the umbrella, Mr Cerisola claims the pub's landlord, Ray Johnson, shouted at them to leave the furniture alone.

Mr Cerisola told News Shopper: "He said: 'How would you like it if I came to your house and started to move the furniture around?,'"

He added that his family decided not to argue with the landlord because his grandmother can become distressed by confrontation due to her condition.

"I don't understand what the issue is anyway. It's a pub - you move tables and umbrellas all the time," he added.

However, landlord Mr Johnson denied any altercation took place and said he simply asked that the family moved the chair under the umbrella next time.

"I said: 'It's ok, you've done it now, but next time please can you move the chair instead of moving the umbrella," Mr Johnson told News Shopper.

He also claimed the family had not replaced the umbrella properly - he believes the umbrella was left loose and later dislodged and fell onto a garden clock, which has now been smashed to pieces.

Responding to claims made by Mr Cerisola that the landlord had asked the family not to return, Mr Johnson denied this was the case and said the family had "left in protest."

He added he understood the family wanted to shade their elderly relative in the hot weather, but said they were making "mountains out of molehills" in claiming they were unfairly treated.

Mr Cerisola and his family said the pub has lost their business from now on.