Every day we pull some stats from a survey and say have a chat about the findings. Today: What train passengers want to see improved.
These are the top 10 priorities for improvement as stated by rail passengers in London and the south east:
- Price of train tickets offers better value for money
- Passengers always able to get a seat on the train
- Trains sufficiently frequent at the times I wish to travel
- More trains arrive on time than happens now
- Less frequent major unplanned disruptions to your journey
- Train company keeps passengers informed about delays
- Fewer trains cancelled than happens now
- Accurate and timely information available at stations
- Journey time is reduced
- Less disruption due to engineering works
Source: Research by Passenger Focus watchdog.
What do you think? How do you rate current rail services around London and Kent? What are the biggest problems and which things would you like to see improved first? Post a comment below or on Twitter instead using #nsstatchat
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