A Croydon man was “shocked and disgusted” when he went into KFC in West Wickham to hear the staff allegedly playing loud, offensive rap music containing the words “n*****, n*****”.

Keith Preddie claims he was in the high street branch last month with a friend when the music, containing racial slurs and derogatory language to women, was blasting out from the back of the kitchen.

The 47-year-old social care worker said he was forced to ask the staff member serving him to turn the music down because she was unable to hear his order, which he said they did.

But he claims at no point did they apologise for the offensive language in the music or turn it off.

Mr Preddie told News Shopper: “As we walked into the KFC restaurant I was basically shocked to hear very loud music.

“But more importantly the language that was coming from the song itself, which had the N-word said two or three times.

“When I went to speak to the sales person she couldn’t hear what I was saying, I had to ask for the music to be turned down.”

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The alleged incident took place in KFC on West Wickham High Street. (c.) Google.

Talking about his reaction to the music, Mr Preddie said: “I was shocked and disgusted basically.

“When I was there in the afternoon all the staff were of white orientation so it was like they didn’t even acknowledge the music they’re playing as offensive to black people, but also offensive to women.

“You just don’t play that music in the public domain, in a restaurant where you have got kids, white people, black people.”

Mr Preddie said he was even more surprised to realise that the manager was on site, who he claims came out to rectify a separate issue with his order.

He added: “When the manager is even on site, that to me is even worse, they should know better.”

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Part time DJ Keith Preddie from Croydon.

After leaving the restaurant Mr Preddie decided to make a complaint to KFC’s customer care team to highlight the alleged incident and prevent it happening again.

But he was disappointed with the response, in which KFC said the incident would be looked into within 28 days.

He believes the fast food chain “isn’t really taking it seriously”.

When the music was allegedly playing in the West Wickham branch at around midday on Wednesday, April 27, Mr Preddie said there were about five or six people in the restaurant.

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As a part time DJ, Mr Preddie said he always sources clean versions of songs when he is playing at nightclubs or parties and he doesn’t agree with a lot of the language used in rap music.

He added: “In my opinion the N-word shouldn’t be used at all regardless if you’re black or white.

“I know some people think they have the right to use it against another black person. I just don’t want to hear that word.

“It’s just giving the younger generation the green light to say this stuff when they don’t even know what they are saying.”

A spokesman for KFC told News Shopper: “KFC is conducting a full investigation into the matter.”